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KundReda – Never miss the next customer.

For tradespeople

Answer the customer while you're in the middle of a job.

For electricians, plumbers, carpenters and other trades where the person answering the customer is also the one doing the work.

Apply for a pilot spotSee how it works

KundReda is in closed beta. We're onboarding pilot businesses gradually – there's no open sign-up yet.

Illustrative example – not a customer reference

Example: a leak under the kitchen sink

  1. Web form
    It's dripping under the kitchen sink. Can someone come and have a look?
  2. Follow-up
    Thanks for getting in touch! Is it still dripping, and have you been able to turn off the water to the sink?
  3. Customer
    Yes, it's off. There's a bucket underneath.
  4. Time options
    Good. We can come at one of these times:
    • Tomorrow, 7–9 am
    • Thu, 1–3 pm
    • Another time
  5. The customer picks a time. You confirm the booking – nothing is binding without you.

It's hard to reply with your hands full

  1. 01An enquiry comes in while you're under someone's kitchen sink.
  2. 02Quote requests wait until the evening – and the customer has already asked someone else.
  3. 03You promised to get back “next week”. Nobody wrote it down.

How KundReda helps a tradesperson

  • Customers get an answer right away

    Even when you can't take calls or check email until the evening.

  • Follow up on quote requests

    KundReda reminds you when a quote has gone unanswered, so the job doesn't quietly slip away.

  • No big system to learn

    You get a clear decision on your phone – not another program to fill in. Works for a sole trader as well as a small team.

Heat pump servicing. Fuse box checks. Replacing worn seals. When the need comes back, KundReda can help you be the first to get in touch.

More customers without more admin

KundReda brings small service businesses the useful part of going digital, without a big system. You automate the tedious bits – the first reply, the follow-up questions and the reminders – while staying in control of the decisions. More enquiries turn into jobs, and more customers come back.

What KundReda does today

Straight about what exists – and what's coming.

Available in closed beta

  • Receives enquiries from your website form
  • Asks follow-up questions only when the answer changes the next step
  • Keeps the conversation and the job in one place
  • Reminds you when something is about to slip, like an unanswered quote
  • Continues the conversation by text message, and RCS where the recipient supports it

Planned

  • More channels, such as email
  • Calendar and booking system integration
  • Invoicing integration

KundReda doesn't answer phone calls and never makes a binding booking for you. You confirm.

Other trades

Want to see KundReda with your own customer flow?

Tell us how customers reach you today. We'll show you how the next step can get easier.

Book a demoTry the preview