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Our story

It started with a simple frustration.

Customers get in touch through web forms, email, phone and messages. You're in the middle of a job. Someone needs a call back later. A quote needs following up. A customer says “Thursday works better”.

Everyone means well – and still things get lost.

Mechanic in a small workshop wiping his hands and reading his phone next to a car on a lift
Car on the lift. Phone in hand.
Illustrative image
“The problem wasn't that businesses needed more admin. The problem was that admin was getting in the way of the customer.
Gardener pruning shrubs on an autumn morning, phone in her pocketIllustrative image

That's where KundReda came from: a system that comes to the user, remembers the context and moves the next action forward.

Customers don't want to leave a message. They want help.

This is the story of the problem we solve – not of one particular person. Almost everyone who runs a small service business recognises it.

How we build

  1. 1

    Advanced under the hood

    The logic can be clever. What you see should be obvious.

  2. 2

    Learns the business

    KundReda adapts to you – not the other way around.

  3. 3

    Honest and Swedish

    We don't promise more than we deliver. What's planned, we call planned.

Want to see KundReda with your own customer flow?

Tell us how customers reach you today. We'll show you how the next step can get easier.