FAQ
Questions and answers
What is KundReda?
KundReda is a service for small Swedish businesses that helps you capture customer enquiries, keep track of the conversation and make the next action clear. It doesn't replace your work – it catches what would otherwise fall through the cracks.
Is KundReda a CRM?
Not in the traditional sense. KundReda is built so you can avoid a big system. You see what needs doing, and KundReda remembers the rest.
Which businesses is KundReda for?
Businesses with 1–50 people where customer contact competes with the actual work: trades, installation, pools, gardens, property services, workshops, repair and other local service businesses.
How long does it take to get started?
There's no big rollout project. You start with one simple customer flow, such as enquiries from your website, and add more when needed.
What is RCS, and do my customers need an app?
RCS is a modern form of SMS with buttons and images in the phone's regular messaging app. Customers don't need a new app. If RCS isn't supported, a regular SMS is sent.
How much does KundReda cost?
Pricing will be announced at launch. There will be three plans: Standard, Pro and Enterprise. Contact us to learn more.
Does KundReda work with my calendar or invoicing software?
Integrations with booking, calendar and invoicing are planned. We're happy to tell you which are coming first.
How is personal data handled?
Privacy is a core principle. We only collect what's needed to help the customer forward. Read more on our privacy page.
Want to see KundReda with your own customer flow?
Tell us how customers reach you today. We'll show you how the next step can get easier.